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Help for Members Impacted by Winter Storms and Flooding in California

Large Group, Small Group, Individual, National | CA

We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members who are impacted by the winter storms and flooding emergency in California.

The changes are in effect between January 23 and February 21, 2024, for residents of San Diego and Ventura counties.

The changes also apply to emergency responders who have been activated to the impacted area by their state or local agency, but who do not live in the impacted area.

For assistance during this emergency, please call us at 833-285-4030.

We want to help make sure you have access to the healthcare you need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We’re available by phone Monday through Friday, 8 a.m. to 6 p.m. PT.

You can read the details we shared with CA members in this Better Care Blog story.