We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members who are impacted by the winter storms emergency in California and related conditions including flooding and debris flow, damaging winds, high surf conditions, mudslides, and heavy snow.
The changes are in effect for:
- Los Angeles, Orange, Riverside, San Bernadino, San Diego, San Luis Obispo, Santa Barbara, and Ventura counties from February 4 through March 4, 2024.
- Humboldt, Imperial, Monterey, San Mateo, and Santa Cruz counties from February 2 through March 3, 2024.
The changes also apply to emergency responders who have been activated to the impacted area by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030
We want to help make sure you have access to the healthcare you need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We’re available by phone Monday through Friday, 8 a.m. to 6 p.m. PT.
You can read the details we shared with CA members in this Better Care Blog story.