Your State:
Bookmark the new Broker Launchpad – guiding you to the right tool at the right time.
With 5 being the highest, how would you rate your experience on a scale of 1-5?
Oct 12, 2021
Paperless communication makes it easier for members to receive important information from us. We send members an email alert when there’s new information, such as an explanation of benefits (EOB) or important plan updates. They can then review the details on our mobile app or at anthem.com. As part of our ongoing commitment to support members at all moments of their unique personal health journey, we’re launching a campaign to help connect adult dependent members to their healthcare communications and to encourage them to make the most of their benefit resources.
Staying up-to-date electronically is one simple way for members to take charge of their health. We’ve identified subscribers who’ve chosen paperless communication for EOBs and legal mandates. We’ll set the same preferences for adult dependents on their plan. Then, we’ll encourage the adult dependents to register for their own account with their own email address to connect them to care in a simpler and more effective way.
Our paperless communication campaign will start later this month. First, we will proactively send an email letting subscribers know we switched their adult dependents who share the same email address. Then, we’ll send a letter to the adult dependents about the change and explain how to register for their own account.
Please contact your sales representative for more information.
The Medicaid Renewal Broker Resource page on Broker Hub reflects a brand-new design that makes it easier for you to find the resources you need, right now, as you continue to help disenrolled individuals stay covered. Because Medicaid disenrollments have been underway for over a year, we’ve shif...
Some Large Group medical clients with embedded vision coverage are unable to find Blue View Vision providers using the Find Care search tool on anthem.com and in the Sydney℠ Health mobile app. For them, the system is only displaying medical plan providers. Affected members can use the Guest Sear...