Get quick answers with chat in Producer Toolbox

You can get quick answers to common questions with the chat feature in Producer Toolbox, sometimes without logging in. It can answer many common questions quickly with automated responses and will connect you to a live agent when you need one. With live and automated chat, you’ll find real-time answers to help you complete your work quickly.

We’ve customized the chat feature to answer your most common questions and we continually update it based on the information you are looking for.

Chat in Producer Toolbox can help you with:

• Username Recovery.
• Password Recovery.
• Application Status.
• Billing Status.
• D-SNP (dual special needs plans – Medicare/Retiree).
• ID Cards.
• PTB Technical Issues.
• Login FAQs.

Watch this video (upstate / downstate) for a quick overview of the ways Producer Toolbox can help manage your business and save time.