Your State:

Anthem Blue Cross and Blue Shield

Bookmark the new Broker Launchpad – guiding you to the right tool at the right time.

May 10, 2024

  • Large Group
  • Small Group
  • Individual
  • CO
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Broker Service Phone Enhancements

We value the feedback you provided us. The Broker Services phone prompts are being enhanced to make getting the help you need even faster and easier. You can customize your service experience based on your preferences and specific needs.

We’ve streamlined the prompts so you can choose self-service or request a live agent by saying “representative” at any time.

As a reminder, you can take us with you on the go with the Broker Plus app, chat with a live agent during normal business hours and get quick answers to your questions.

We hope this new experience makes it easier to get the help you need, quickly. Please continue to give us feedback when you receive surveys so we can continue to improve your experience.

We appreciate your business and thank you for partnering with us for your clients' needs.

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