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Aug 30, 2021
We are implementing parallel processing for Small Group ACA online submissions. When we receive online forms for a Small Group sale, our credentialing and enrollment teams will work in parallel. The group will be set up faster and ID cards issued sooner. This does not apply to composite billed groups. You must submit complete, clean online documentation for SG sales. All required forms and documentation must be submitted through Front Office Automation (FOA) for parallel process (faster processing). We’ll send groups a message to let them know about the process.
We may send ID cards to members before a group is credentialed through underwriting, so it is important to submit clean and valid group and membership information to avoid any potential problems for members.
Please note these important reminders and tips to get your clients processed quickly and accurately:
This process will help you and your clients as we enter into peak season.
Please contact your sales representative if you’ve not yet submitted your new Small Group ACA sold cases through FOA, or if you need more information.
Please join us for a half-hour webinar on Wednesday, April 24, 2024, at 2 p.m. ET / 10 a.m. PT. The head of Strategy and Solutions for Carelon Digital Platforms, Milind Shah, will discuss how we are focusing on digital transformation and leveraging new tools such as AI and digital technology resp...
Time Well Spent Wellness Calendar resources for March focus on kidney and bladder health. Our kidneys and bladder operate like our body’s cleaning department, silently preserving our well-being. They generally work without us noticing. When problems occur, they can cause discomfort and could lea...