We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members who were impacted by the March 2024 storms and flooding emergency in California.
The changes are in effect from May 3 through June 1, 2024, for the following California counties where the storms caused severe damage to roads and highways:
- Alameda, Contra Costa, Los Angeles, Marin, Mendocino, Monterey, Napa, Nevada, Plumas, San Bernardino, San Mateo, Santa Barbara, Santa Clara, Santa Cruz, Solano, Sonoma, Trinity, and Ventura.
The changes also apply to emergency responders who have been deployed to an impacted area by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030.
We want to help make sure you have access to the healthcare you need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We’re available by phone Monday through Friday, 8 a.m. to 6 p.m. PT.
You can read the details we shared with CA members in this Better Care Blog story.