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May 10, 2024

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Some GLP-1 drugs not available for home delivery from CarelonRx Pharmacy

Due to ongoing, national supply issues, starting May 15, 2024, and until the medications become readily available, members will not be able to fill the following GLP-1 drugs via CarelonRx Pharmacy home delivery:

  • Mounjaro
  • Trulicity
  • Wegovy
  • Saxenda

We will notify you and your clients when these drugs are back in stock at CarelonRx Pharmacy. This shortage is anticipated to last at least through the summer.

Impacted members will need to obtain a new prescription from their doctor and fill their prescription at an in-network retail pharmacy. Members can also ask their doctor about alternative medications.

CarelonRx Pharmacy will reach out to impacted members before their refill date, so they know their options.

We understand this is an inconvenience for our members and these medications are important to helping them manage their health conditions. We are committed to helping our members through this national supply issue. We are working with our suppliers to resolve this issue as soon as possible.

Please contact your Account Representative for more information.

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