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Jun 09, 2022
Your clients can receive phone assistance and translations of their Summary of Benefits and Coverage (SBC) if they need help understanding their plan benefits in their native language. The SBC is a 12-page policy review covering all benefits and features of our plans.
You or your client can call Language Access Services at 888-254-2721 for assistance by phone. This information and phone number are also printed on page 8 of every SBC.
All Standard Plan SBCs are automatically available in English and Spanish on our SBC Document Posting Site. If you would like to request an SBC in another language, please contact your Broker Services Representative, or have your client call the customer service number on the back of their Member ID Card.
SpecialtyRx Savings Navigator will be available this June for new or renewing ASO Large Groups and National accounts with 500 or more subscribers. It’s provided by our pharmacy benefit manager, CarelonRx. SpecialtyRx Savings Navigator offers comprehensive specialty drug cost management that helps...
We will continue our Large and Small Group marketing campaign for employers still with Humana. It will continue through April and, tentatively, through September. If one of your clients responds, we will connect with you to keep you involved. Our messaging will showcase Anthem’s value story and ...