The functionality of Employer Resource Center (ERC) is moving to EmployerAccess. Groups that use the resource center will be directed to EmployerAccess beginning this month.
In addition to transactional tasks like enrolling employees and paying their bill, group administrators will also find resources to help them better manage their plan, and helpful material to share with their employees.
Enhancements to EmployerAccess include:
- A more user-friendly Group Details & Benefit page.
- Monthly suggestions in the dashboard to help employers get the most from their plans.
- An expanded resources section with plan-specific marketing materials for employers and their employees
- A health and wellness page that will include their Wellbeing Solutions material.
We expect to have all the enhancements in place by February 10, 2023.
ERC will be available through 2023 and phased out upon a group’s renewal date.* We’ve added a note to ERC with information about this change and, beginning later this month, we’ll send new employers a welcome e-mail directing them EmployerAccess.
Please contact your sales representative for more information.
* At renewal, large group clients will be encouraged to use EmployerAccess; however, their Employer Resource Center will not phase out until December 31, 2023.