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Mar 09, 2022
We have an always-on campaign to encourage members to choose paperless communication. Once a year we run an additional campaign for members who have not made the switch. We’re starting that effort soon. It’s a proactive way to encourage real-time connections with our members.
Paperless communication is a simpler, more effective way for members to receive important information from us. We send email alerts when there’s new information, such as an EOB or a benefit update. They can then review the details on our mobile app or at anthem.com/ca.
We’ll send an email March 10 telling targeted members that we’ll switch them to paperless communication in 30 days and give them an option to decline. If they do not decline, we’ll send them an email a month later to confirm their switch to paperless notifications. If they don’t open the second email, we’ll mail them a postcard with the same information.
Please contact your Anthem representative for more information.
SpecialtyRx Savings Navigator will be available this June for new or renewing ASO Large Groups and National accounts with 500 or more subscribers. It’s provided by our pharmacy benefit manager, CarelonRx. SpecialtyRx Savings Navigator offers comprehensive specialty drug cost management that helps...
We will continue our Large and Small Group marketing campaign for employers still with Humana. It will continue through April and, tentatively, through September. If one of your clients responds, we will connect with you to keep you involved. Our messaging will showcase Anthem’s value story and ...