Members are very satisfied with our network virtual dental provider, The TeleDentists®.
We added them to our Dental Prime and Dental Complete networks in 2020. They provide our dental members with an easy way to get the dental care they need outside of their dentist’s normal business hours. The TeleDentists are available 24/7 via smartphone, tablet, or computer. Whether it’s a chipped or broken tooth, gum inflammation, or infection, they can help. A TeleDentist can assess the situation, offer guidance, and prescribe medicine if needed. They can also set up an appointment within one business day for any needed dental work.
The TeleDentists conducted a post-visit patient survey, and the overall results were very positive. Some of the highlighted results are:*
- 84% of patients said they avoided going to the ER/Urgent Care.
- 94% said The TeleDentists service was excellent.
- 47% said their issue was resolved with The TeleDentists consultation.
For more information about our innovative dental benefit programs and to discuss ways we can support your clients’ benefit strategies, please reach out to your Sales Representative.
* The TeleDentists Patient Survey, April 2022.