Starting this month, all Individual and Small Group members will receive simpler documentation with their ID cards. We’ve created a new, more succinct carrier document that holds the ID card when it is delivered. There will be different versions for members who prefer paper ID cards and those who prefer using a digital ID card.
The document promotes the benefits of using SydneySM Health and encourages members to choose paperless communication preferences. It also fulfills all mandated requirements, providing our members direction to access their benefits and coverage materials.
Please contact your sales representative if you would like more information.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2022