We are making temporary changes to health plan benefits to provide relief for members who live in New York and are impacted by the winter storm emergency. The changes are in effect from March 13, 2023, through April 11, 2023, for the following counties in New York:
- Albany, Broome, Cayuga, Chenango, Columbia, Cortland, Delaware, Dutchess, Essex, Fulton, Greene, Hamilton, Herkimer, Lewis, Madison, Montgomery, Oneida, Onondaga, Ontario, Orange, Oswego, Otsego, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Yates, and contiguous counties
The changes also apply to emergency responders who have been activated by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030.
We are available Monday through Friday, 8:30 a.m. to 5 p.m. ET. We can help with finding available doctors, refilling prescription drugs, and other health plan questions.
You can read the details we shared with NY members in this Better Care Blog story.