We are making temporary changes to health plan benefits to provide relief for members who live in California and are impacted by the winter storm emergency. The changes are in effect for the following counties in California:
- Amador, Kern, Los Angeles, Madera, Mariposa, Mono, Nevada, San Bernardino, San Luis Obispo, Santa Barbara, Sierra, Sonoma, and Tulare counties ― March 1, 2023, through March 30, 2023
- Butte, El Dorado, Fresno, Humboldt, Imperial, Inyo, Lake, Mendocino, Merced, Monterey, Napa, Placer, Plumas, Sacramento, San Francisco, San Mateo, Santa Clara, Santa Cruz, Stanislaus, Tuolumne, and Yuba counties ― March 8, 2023, through April 6, 2023
- Calaveras, Del Norte, Glenn, Kings, San Benito, and San Joaquin counties ― March 12, 2023, through April 10, 2023
- Alpine, Orange, and Trinity counties ― March 14, 2023, through April 12, 2023
The changes also apply to emergency responders who have been activated by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030. We are available Monday through Friday, 8:30 a.m. to 5 p.m. PT. We can help with finding available doctors, refilling prescription drugs, and other health plan questions.
You can read the details we shared with CA members in this Better Care Blog story.