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Anthem Blue Cross and Blue Shield

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Apr 11, 2022

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We must request identifying information to help with member issues

To comply with HIPPA guidelines, we must ask for identifying information when you request assistance with a member issue.

You will be asked to provide the case name or number and the member’s:

  • Name
  • Healthcare ID (HCID) or Social Security number
  • Date of Birth

Sharing this information in your request will also allow us to help you faster.

If you have any questions, please contact your service representative.

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