We support teledentistry as a way to reduce time away from work and to provide a simple and effective way to connect members with the care they need. Members can access dental care either in-office or remotely through smartphones, laptops, tablets by accessing websites, video streaming, secure email, or remote monitoring through electronic health records*.
Teledentistry improves access to care for certain dental issues including problem-focused exams, urgent or emergent care, and palliative care including non-Opioid prescriptions to relieve pain and/or inflammation.
Empire’s diverse network includes TheTeleDentists and Ortho@Home providers. The network gives our members simpler access to dental care when and where they need it most.
TheTeleDentists offer virtual dental care around the clock. This extended access can help members avoid emergency room and urgent care facility costs. Empire plans cover teledentistry exams the same way as we do equivalent care in a dentist’s office.
Members can also choose virtual services for teeth straightening through our Ortho@Home network providers. Members with orthodontic benefits have access to at-home clear aligner therapy as well as retainers and teeth whitening when treatment is finished.
Making affordable dental services accessible is part of Empire’s continuing commitment to meet our members’ whole health needs.
Please contact your account manager for more information.
*Teledentistry services are not available to members in South Carolina and Mississippi.