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Nov 15, 2021
Group Broker Services (GBS) is here to help you and group administrators with day-to-day operations. Our GBS team is ready to deliver dedicated support, expert solutions, and one-touch resolution for questions about enrollment, billing, membership, claims, benefits, or Anthem products.
Email GBS anytime or call from 8 a.m. to 6 p.m. ET. We’ll respond within two business days.
Follow these Small Group and Large Group guidelines to submit your email inquiries.
And don’t forget about our online tools that help you get your job done anytime.
The GBS team includes more than 20 knowledgeable and responsive representatives right here in Virginia, ready to assist you with your service needs.
For Broker/Producer Use Only. Not For Use With The General Public.
The Medicaid Renewal Broker Resource page on Broker Hub reflects a brand-new design that makes it easier for you to find the resources you need, right now, as you continue to help disenrolled individuals stay covered. Because Medicaid disenrollments have been underway for over a year, we’ve shif...
Some Large Group medical clients with embedded vision coverage are unable to find Blue View Vision providers using the Find Care search tool on anthem.com and in the Sydney℠ Health mobile app. For them, the system is only displaying medical plan providers. Affected members can use the Guest Sear...