We’re sharing this updated information in case you have clients in the impacted areas.
We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members who are impacted by Hurricane Helene.
The changes are in effect:
- Between September 25 and October 25, 2024, for residents of the entire state of South Carolina.
- Between September 24 and October 24, 2024, for residents of the entire state of Georgia.
- Between September 24 and October 24, 2024, for residents of the following counties in Florida:
Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Monroe, Nassau, Okaloosa, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton, and Washington
The changes also apply to emergency responders who have been activated to the impacted area by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030.
We want to help make sure you have access to the healthcare you need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We’re available by phone Monday through Friday, 8 a.m. to 6 p.m. ET.
You can read the details we shared with GA members in this Better Care Blog story.