We’re sharing this information in case you have clients in the impacted areas.
We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for our members who live in California and are impacted by the following wildfire emergencies:
- Mountain Fire in Ventura County – November 6 through December 6, 2024
- Oceanside Pier Fire in San Diego County (City of Oceanside) – November 1 through December 1, 2024
- Bear Fire in Sierra County – November 1 through December 1, 2024
- Shelly Fire in Siskiyou County – November 1 through December 1, 2024
The changes also apply to emergency responders who have been activated to the impacted area by their state or local agency, but who do not live in the impacted area.
For assistance during this emergency, please call us at 833-285-4030.
We are here to help make sure your clients have access to the healthcare they need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. We’re available by phone Monday through Friday, 8 a.m. to 6 p.m. PT.
You can read the details we shared with California members in this Better Care Blog story (upstate / downstate).