Large group medical customers with embedded vision can search for eye doctors using Guest Search on Find Care

Some Large Group medical clients with embedded vision coverage are unable to find Blue View Vision providers using the Find Care search tool on anthem.com and in the Sydney℠ Health mobile app.  For them, the system is only displaying medical plan providers. Affected members can use the Guest Search option on anthem.com as a workaround. These Guest Search Instructions (PDF) can help them with the process.

Members with standalone Blue View Vision coverage are not affected by this issue.

We will update you on our progress as we work to solve this problem.

For more information, please contact your Anthem representative.