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Mar 03, 2022
Candid is no longer part of our Ortho@Home program. They are leaving the direct-to-consumer market to focus on working directly through dentist offices. They will complete care for members who have started treatment, but will not take any new patients.
Members with Ortho@Home coverage will continue to have access to our tele-orthodontia benefits and to our network providers, SmileDirectClub and byte. Members can also find Ortho@Home providers through Find Care on our website or with the SydneySM Health mobile app.
Please contact your sales representative if you would like more information.
Due to ongoing, national supply issues, starting May 15, 2024, and until the medications become readily available, members will not be able to fill the following GLP-1 drugs via CarelonRx Pharmacy home delivery: Mounjaro Trulicity Wegovy Saxenda We will notify you and your clients when th...
We value the feedback you provided us. The Broker Services phone prompts are being enhanced to make getting the help you need even faster and easier. You can customize your service experience based on your preferences and specific needs. We’ve streamlined the prompts so you can choose self-servi...